Customer Care Centres

Thaba Chweu Local Municipality has introduced the concept of Customer Care Areas for your convenience. This one-stop service delivery point provides you with integrated access to services and information. The following services are rendered at all customer care areas:

  • Payment and account-related services;
  • Lodging and following up of all complaints;
  • Provision of  information related to all services in the Metro;
  • Liaison with and referral to line departments where necessary;
  • Booking of facilities and services;
  • Provision of a multi-purpose community care front desk;
  • Provision of a “one-stop” customer care service to all the customers of Thaba Chweu; and
  • Switchboard and call centre related services.

These centres are open weekdays from 08h00 to 16h00 except for Wednesday when they open at 09h00.

Thaba Chweu Customer Care Centre

Address: Cnr Central & Viljoen Streets, Mashishing
Tel: +2713 235 7300
Customer Relations Manager (CRM): Themba Sibiya
Email: info@tclm.gov.za
CRM Telephone: +2713 235 7300

TCLM

Thaba Chweu Local Municipality, is a municipality of South Africa, located in the Ehlanzeni District Municipality, Mpumalanga.
Thaba Chweu Local Municipality

Contacts

This email address is being protected from spambots. You need JavaScript enabled to view it.

013 235 7300

013 235 1108

3 Sentraal Street, Lydenburg, 1120